Results are a great marketing and sales tool. Companies look for consultants who have solved business problems similar to theirs, but they don’t want a “cookie-cutter” solution that was used on the previous client. Our client performance has been repeatedly demonstrated to show that we deliver solutions for our clients’ unique business problems.
Systems Implementation
Case Study A
| Situation |
Large financial institution required a new Financial Supply Chain solution that could be developed and launched in the marketplace quickly.
|
| Action |
- Xalles analyzed the institutions internal solutions and provided a comprehensive Gap Analysis report
- Xalles designed a solution using a commercially available piece of software and customized it to meet the institutions needs
- Xalles manages the entire project from development, system hosting, implementation to business operations and support for system users.
|
| Results |
This system was live ahead of schedule and on budget. U.S. Federal agencies are now using the system/service. |
Systems Implementation
Case Study B
| Situation |
New payment system to be launched to its customers with no implementation plan in place. System would change customer’s business processes and reengineer the way freight payment and auditing was performed. |
| Action |
- Xalles developed the operations organizational structure
- Xalles designed the implementation program, implementation tools and materials and created an outsourced Xalles implementation team
- Xalles designed and developed the training program for users
|
| Results |
- Xalles provided implementation services for 6.5 years
- Implemented system with hundreds of transportation companies
- Trained thousands of users
- The new system is now a USD 2 billion freight payment system and industry leader
|
Systems Implementation
Case Study C
| Situation |
Large transportation company had 2 past attempts at implementing a contract management system that could be updated by field staff. Two previous business project directors had been removed from their position after project failures. |
| Action |
- Xalles developed an implementation and training program for the user community
- Xalles brought in staff to load initial data and test the system
- Xalles assumed interim management role as project director for 10 months to manage business and development teams
|
| Results |
- Reduced bug list from over 600 to 2 in 7 months
- Rolled out system on time to over 500 users across the country
|
Systems Implementation
Case Study D
| Situation |
One of the largest organizations in the world was faced with the opportunity to reengineer its financial processes in the transportation and logistics areas to save millions of dollars annually through efficiency gains and direct cost savings through systems implementation. |
| Action |
- Xalles was involved in the business process mapping and change management execution across all services
- Xalles managed the rollout of the payment system which contributed to much of the cost savings
- Xalles handled program management responsibilities across multiple complex projects
|
| Results |
- Implemented a new payment and supply chain system across all departments
- Trained more than 10,000 users in North America, Europe, and Asia
- Delivered expected annual savings of millions of dollars within 2 years
|
Business Design
Case Study
| Situation |
A group of complementary small IT businesses in the U.S. realized that they, and others like them, could improve their individual sales performance by taking advantage of networking and partnering opportunities. |
| Action |
- Xalles Limited created a business model and corporate structure for an IT solutions alliance
- Xalles CEO, Thomas Nash, temporarily sat on board of directors and executive committee to get the alliance started and direct its marketing efforts
|
| Results |
- 9 members including 1 public company transacted business through the alliance within 1 year from start up
- 2 major contracts worth more than USD 1 million, were signed through alliance members within the first year
- Hundreds of leads are in the sales pipeline for members today
|
Organizational Design
Case Study
| Situation |
E-commerce business unit of a large U.S. financial institution was struggling to service their growing customer base. Their new product/service line was poised to fail if the operations group could not keep-up in providing service to its customers. |
| Action |
- Xalles developed the operations organizational structure
- Xalles developed the methodology for product implementation (internal “consulting” organization) and launched it
- Xalles developed all operations management processes to address the organization’s and customers’ requirements
|
| Results |
- Reorganized business line for stability and growth including assuming interim management positions
- Reorganization completed within 4.5 months
- Hired permanent replacement staff for continuous improvement efforts
- The struggling business unit is currently a market leader
|